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J.D. Byider
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J.D. Byrider System-Wide Satisfaction Ratings

As of 8/24/2008

Sales 95%

Customers who purchased a vehicle are asked to rate the following:

  • Salesperson
  • Sales process
  • Approval process
  • Condition of the vehicle on delivery
  • Current condition of the vehicle
  • Service 89%

    Customers who had their vehicles serviced are asked to rate the following:

  • Service staff
  • Problems the vehicle had been having
  • How long it took to get the vehicle fixed
  • Whether the vehicle was repaired under warranty


  • In both instances, customers are asked to rate their experience as positive , neutral , or negative . Survey responses are shown below.

    Welcome to the J.D. Byrider feedback site. Are you searching for a first-hand consumer report? Here, J.D. Byrider customers give their honest customer feedback. You can find comments on customer service, quality and affordability of cars, the ease of the J.D. Byrider payment program and more.

    Click on the quote to read the verbatim comments of any customer.

        RATING

    DATE

    Positive Comment

    I own a 2000 Ford Taurus. I brought my car into the shop because the transmission had to ...

    08/14/2008

    Positive Comment

    I own a 2000 Ford Taurus. Overall my experience was positive. I brought my vehicle in to ...

    08/14/2008

    Positive Comment

    I own a 1999 Dodge Durango. My salesperson was Brian. He and the other staff did a good j...

    08/14/2008

    Neutral Comment

    I own a 2002 Ford Taurus. My overall experience was neutral due to me waiting to see if I...

    08/14/2008

    Positive Comment

    I own a 2000 Dodge Durango. My salesperson was Bryon. He and the other employees did a go...

    08/14/2008

    Positive Comment

    I own a 2003 Dodge Stratus. My salesperson was Byron. He and the other employees did a gr...

    08/14/2008

    Positive Comment

    I own a 2000 Dodge Caravan. My car was in for the AC. They had my car for about one hour....

    08/14/2008

    Positive Comment

    I own a 2000 Ford Focus. My salesperson was Byron. He and the other staff did a great job...

    08/14/2008

    Positive Comment

    I own a 1999 Pontiac Grand Am. I recently took my car in for an oil change. It was done t...

    08/14/2008

    Positive Comment

    I own a 2000 Chrysler Town & Cou. I had to take my car into the shop because I needed to ...

    08/14/2008

    Positive Comment

    I own a 1999 Ford Ranger. Overall my experience was positive. I needed to take my car int...

    08/14/2008

    Positive Comment

    I own a 2000 Pontiac Grand Prix. My car was in for the transmission. They had my car for ...

    08/14/2008

    Positive Comment

    I own a 2001 Ford Taurus. I brought my car in for a tension belt and it was done in a few...

    08/14/2008

    Positive Comment

    I own a 2002 Pontiac Grand Am. I brought my car into the shop because my intake metafold ...

    08/14/2008

    Positive Comment

    I own a 1999 Ford Expedition. Overall my experience was positive. I brought the car in be...

    08/14/2008

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